How to Receive E-Signature Confirmation Emails
If you’re on version 1.9.4.1 or earlier, we recommend updating to the latest version. If updating isn’t possible right now, you can find alternative instructions at the bottom section of this page.
When an E-Signature document is signed, a confirmation email is automatically sent to the signer to give them access to their signed PDF.
To receive a confirmation email as the document owner, visit E-Signature > My Documents > Stand Alone Document folder, find your document, and edit it.
Then visit the Document Settings tab, select “Notify me when a signature is added”, and publish it.
For Basic Documents, enable this setting before sending out your signing invitation.
To find out which E-Signature user owns a stand alone document, go to E-Signature > My Documents > Stand Alone Document folder and check the Created By column.
As long as the setting is enabled, a confirmation email will be sent to the email address the document owner has in their E-Signature settings (not their WordPress settings).
It’s good to note that confirmation emails have nothing to do with the E-Signature super admin specifically, so even though the super admin can access the document and see signed copies, only the document owner can receive confirmation emails.
If you’d like to send an automatic confirmation email to someone who is not the document owner, follow these steps to CC them on the document.
If you’re on version 1.9.4.1 or earlier, we recommend updating to the latest version. If updating isn’t possible right now, follow the steps below. 👇
When an E-Signature document is signed, a confirmation email is automatically sent to the signer to give them access to their signed PDF.
To receive a confirmation email as the document owner, visit E-Signature > My Documents > Stand Alone Document folder, find your document, and edit it.
Then scroll to the Document Options, select “Notify me when a signature is added”, and publish it.
For Basic Documents, enable this setting before sending out your signing invitation.
To find out which E-Signature user owns a stand alone document, go to E-Signature > My Documents > Stand Alone Document folder and check the Created By column.
As long as the setting is enabled, a confirmation email will be sent to the email address the document owner has in their E-Signature settings (not their WordPress settings).
It’s good to note that confirmation emails have nothing to do with the E-Signature super admin specifically, so even though the super admin can access the document and see signed copies, only the document owner can receive confirmation emails.
If you’d like to send an automatic confirmation email to someone who is not the document owner, follow these steps to CC them on the document.