Email Sending Issues

Are your WPESignature invitation emails not sending? No worries! You can easily resolve this issue by checking on some settings.

First, let’s make sure that your website can send email messages. To do this, I would recommend contacting your web host to monitor and configure the mail settings on your server.

If your website is sending emails but your eSignature emails still aren’t sending, let’s try one of the following options.

Option 1. Use an SMTP plugin like WP Mail SMTP

Install and configure an SMTP plugin. We love and highly recommend the plugin WP Mail SMTP! 

Simply download the plugin, upload it on your WP site and configure the settings in WP Mail SMTP. WPESignature will automatically send your invitations through this plugin once you save your settings. No need to configure any eSignature settings with this option!

Option 2. Use SendGrid to send your emails

Install and setup a FREE, reliable email delivery plugin called Send Grid (which we personally use and love). You can easily sign up for a FREE account here by clicking “Try it Free”.

Option 3. Use the eSignature SMTP settings with a personal email account

We have integrated an SMTP feature into the plugin which can be found by navigating to E-Signature > emails > email sending options. Here, you can configure the E-Signature SMTP Settings with a personal email account. After you configure these settings, save and try to resend your email.