Why are invitation emails not being sent?
Are your WP E-Signature invitation emails not sending? No worries! You can easily resolve this issue by checking on some settings.
First, let’s make sure that your website can send email messages. To do this, I would recommend contacting your web host to monitor and configure the mail settings on your server.
If your website is sending emails but your E-Signature emails still aren’t sending, let’s try one of the following options.
Option 1 (HIGHLY recommended): Use SendGrid to send your emails
Option 2: Use a SMTP plugin like WP Mail SMTP
Install and configure an SMTP plugin. We like WP Mail SMTP! Simply download the plugin, upload it on your WP site and configure the settings in WP Mail SMTP. WP E-Signature will automatically send your invitations through this plugin once you save your settings. No need to configure any E-Signature settings with this option!
Option 3: Use the E-Signature SMTP settings with a personal email account
We have integrated an SMTP feature into the plugin which can be found by navigating to E-Signature —> emails —> email sending options. Here, you can configure the E-Signature SMTP Settings with a personal email account. After you configure these settings, save and try to resend your email.
Still having email sending problems? Submit a support ticket here!