Access Denied Message
The Access Denied message appears when you try to use WP E-Signature with a WP user who does not have access.
To allow multiple users to view and send documents from your site, the E-Signature super admin (listed in the error message) needs to enable the Unlimited Sender Roles add-on and configure the Role settings.
If you’re on version 1.9.4.1 or earlier, we recommend updating to the latest version. If updating isn’t possible right now, you can find alternative instructions at the bottom section of this page.
To enable Unlimited Sender Roles, visit E-Signature > Add-ons, find Unlimited Sender Roles, and activate it.
Then visit E-Signature > Settings > User Management, and define the WP roles or users that should have E-Signature access.
After these settings are saved, the members of the role or users that the super admin defined can log into WordPress and use WP E-Signature.
You can read more about our Multiple Users Add-ons here.
If you’re on version 1.9.4.1 or earlier, we recommend updating to the latest version. If updating isn’t possible right now, follow the steps below. 👇
To enable Unlimited Sender Roles, visit E-Signature > Add-ons > Unlimited Sender Roles > Enable.
Then visit E-Signature > Settings > Roles tab to define the WP roles or users that should have E-Signature access.
After these settings are saved, the members of the role or users that the super admin defined can log into WordPress and use WP E-Signature.
You can read more about our Multiple Users Add-ons here.