How to Submit Your eSignature System Status Report for Troubleshooting
The WP Signature System Status report is a crucial tool that is used to troubleshoot and locate issues within your site and plugin installation.
It has a wide array of information that shows what version of the software you are running, your server settings, and WordPress configuration from the click of a button!
When opening a support ticket, add your system report to help our team quickly hop on the same page as you and get a solution cooking.
1. Locate your system report
Login to your WordPress Dashboard > navigate to the left sidebar > hover over the E-Signature tab > select System Status.
2. Generate and copy your system report
Once the System Status page has loaded, navigate to the top left of the screen > select ‘Copy to Clipboard’.
3. Paste your system report
Paste your system report in the proper section when opening a ticket and you’ll be on your way to a quick, friendly response.