How to Submit Your eSignature System Status Report for Troubleshooting

The WP Signature System Status report is a crucial tool that is used to troubleshoot and locate issues within your site and plugin installation. It has a wide array of information that shows what version of the software you are running, your server settings, and WordPress configuration from the click of a button!

When opening a support request, add your system report to help our team get familiar with your site-specific details.

1. Locate your system report

To locate your system report, log in to your WordPress Dashboard, hover over the E-Signature tab on the left sidebar > System Status.

WordPress Document Signing System Status Report

2. Generate and copy your system report

Once the System Status page has loaded, select "Copy to clipboard"

3. Paste your system report

Paste your system report in the proper section when opening a ticket and you’ll be on your way to a quick, friendly response.