How to Perform Manual Updates

In certain scenarios, you may need to manually update WP E-Signature or WP E-Signature add-ons. Follow the instructions below to complete these manual updates.

Take a backup of your site

This is an important first step and protects you in case you encounter any errors in this process. 

Download plugin files

1. Log in to your ApproveMe.com profile.

2. Download the zip files for WP E-Signature and/or WP E-Signature add-ons. If you were provided different plugin files in your support conversation, skip this step.

Delete your old versions of the plugins (without losing documents)

1. Log into WordPress.

2. If you are deleting the WP E-Signature core plugin, visit E-Signature > Settings > Customization, scroll to the bottom of the page, and make sure the Danger Zone option is NOT CHECKED.

**If you delete the plugin with this option checked, you will permanently lose all documents and settings. Once you verify that this option is NOT CHECKED, move to the next step.**

3. Visit Plugins > find WP E-Signature and / or WP E-Signature add-ons > Deactivate > Delete.

Install and activate your new plugin files

1. Visit Plugins > Add New > Upload, select the zip file for WP E-Signature you downloaded earlier, select Install > Activate.

2. After that, you’re walked through a setup tutorial where you save your settings.

3. Repeat for WP E-Signature add-ons if applicable.

Additional Notes

  • Current version numbers and downloads are available in your ApproveMe.com profile.
  • Always deactivate and delete old versions before installing new ones, otherwise you may see a "destination folder already exists" error.
  • Double-check that the Danger Zone checkbox is unchecked before deleting any plugins.